Common Questions

Why are Principal Senior Living Group Communities special?

Regardless of whether you choose independent living, assisted living or a memory care neighborhood, PSLG communities offer a unique blend of services and amenities in a residential setting. Here are just a few of the benefits:

  • Wonderful variety of apartment sizes, styles and views
  • Multiple menu options at every meal, including regular rotation of healthy options such as fresh salads and hearty, homemade soups
  • Dedicated Activity Director for Independent Living, Assisted Living, and Dedicated Coordinator for Daily Life program in Memory Care neighborhoods
  • Seven-day per week event schedule, including weekend Activity Director
  • Strong network of volunteers and ongoing contribution to civic organizations
  • Simple monthly rental-no large buy-ins or endowments
  • Assistance with determining the best financing options for you including, VA, LTC and other private financing options
  • Assistance with coordinating move
  • Smooth Transitions program to help new residents become part of the community
  • Wonderful, caring staff who is consistently ranked by residents and families as the top reason for their satisfaction
Who Lives at a Principal Senior Living Group Community?

Because our communities offer different types of living we serve a variety of residents with a wide range of needs and desires. However, each type of living offers a warm homey atmosphere, a wonderful staff and a wide array of services.

Independent living appeals to residents who want to put the worry and expense of home upkeep behind them yet still enjoy the privacy and feel of their own home. By freeing themselves from the hassles of cooking and cleaning residents are free to pursue other interests and social opportunities. Although our communities can offer some support such as scheduled transportation to medical visits, independent living residents continue to manage their own health needs.

Assisted living appeals to residents who also desire the ability to remain independent but also want a more comprehensive package of services. An important distinction is support in areas such as assistance with medications and other types of personal assistance. That said, communities still feel very residential, residents still have many choices in their daily living and personal assistance, if needed, is always handled discreetly and with dignity.

Our Memory Care Neighborhoods serve residents who are facing memory loss but still want to remain active and involved. Licensed as assisted living, our neighborhoods remain residential and family-like but also offer other services and amenities unique to the particular needs of this special group. Please read more in the FAQ section What makes our memory care neighborhoods special.

What Makes Our Memory Care Neighborhoods Special?

A point of particular pride for our communities is the separate, exclusive neighborhood dedicated to residents facing memory loss. Bright and beautiful, our memory care neighborhoods are still assisted living but feature an innovative design that is open and homelike yet keypad-protected.

Residents also benefit from Daily Life, a special daily calendar that blends familiar routines with unique events. Higher staffing ratios and a dedicated Neighborhood Coordinator are hallmarks of this unique lifestyle.

Can My Family and Friends Visit?

Just like in your own home, you are free to have family and friends visit. In fact, we encourage you to invite your family, friends, church members and civic groups to join us by offering welcome teas, monthly special events, and even a separate meeting space. Our community is your home.

What Services Can PSLG Communities Not Provide?

Some seniors have needs that are better served in other settings. These include residents who are confined to bed or have skilled medical needs on an ongoing basis, such as feeding tubes or other complicated treatments. However, many other services such as physical and occupational therapies may be made available by other providers while a resident lives at a community. Please call us and we'll help you determine whether we can meet your needs or to assist you in finding the appropriate option for you.

How Do I Pay for Services?

Residents of our communities pay for services in a variety of ways including private funds, long term care insurance, Veteran's Aid and Attendance and other financing sources. Our communities assist residents and families in determining their best solution and can provide contact information for various finance options.

Will My Service Fees Increase?

Yes. PSLG communities operate on a month-to-month rental agreement with a 30-day notice to vacate. Because of increasing costs, and to assure top notch services and staff, we generally have a rate increase annually. These increases have typically ranged from 4-5% a year.

We understand most residents are on a fixed income and we strive to keep increases as small as possible while providing the highest quality of service and care.

Do You Accept Medicaid?

Many people mistakenly assume that all senior housing is paid for by Medicaid and that all seniors qualify for Medicaid. In fact, most senior housing is paid for from private funds or other financing sources and Medicaid has very strict guidelines on eligibility.

Please call us if you have questions about eligibility or if you would like assistance sorting through your personal options.

How Do Costs Compare to Other Options?

PSLG communities offer wonderful value in relationship to other options. Skilled care (nursing homes) can cost more than twice as much as a PSLG community, and most agree it is a less desirable environment.

Our communities also compare very favorably in contrast to bringing care into the home. Dependent on the level of needs, private attendant (sitter) costs can run into the thousands of dollars very quickly. And this doesn't consider the level of oversight required or contingency plans needed if a private attendant doesn't arrive as scheduled.

Finally, while some cost savings can be obtained by having family and friends provide support, many families are now comparing hard costs such as lost wages and benefits, and soft costs such as stress and burnout, when assessing this option. When these variables are considered many families come to the conclusion that everyone's needs, most importantly their senior loved one, are better met at one of our communities.

What Should Be My First Step If I'm Interested in Learning More?

To learn more, contact your community of interest directly. The staff can provide you more detailed information about availability and fees. They will also schedule a time for you to visit and experience the community first hand. You can even enjoy a meal or special event on your visit.